Frequently Asked Questions

We currently deliver to addresses in Nigeria through this website. Shopping from elsewhere? We have stockists in Ghana and Côte d'Ivoire too. Find them on our Distributors page.

We process orders within 1–3 business days, or up to 5 business days during launches and promotions. Delivery within Nigeria is estimated at 2–5 business days. These are estimates and can vary with courier delays.

Standard delivery is ₦4,500, and it's free on Nigerian orders over ₦35,000. You'll see the final amount at checkout.

Automated tracking isn't available yet. For an update on your order, message us on WhatsApp or email support@tehilacosmeticsltd.com and we'll give you the latest on your shipment.

Right now, every order comes with a free gift, plus one recharge card for every two products. There's nothing to add separately. We pack eligible rewards with your order.

Orders can only be cancelled within 12 hours of placement. Once processing begins, cancellations are no longer possible. Please check your delivery details at checkout, as we can't be responsible for delays or losses caused by incorrect or incomplete information.

For hygiene and safety reasons, all sales are final on our cosmetics. If your order arrives damaged, defective or incorrect, we'll make it right. See our refund policy for details.

Contact us within 48 hours of delivery with your order number and clear photos or videos of the issue. We'll offer a replacement or a full or partial refund, depending on the situation.

Let us know within 48 hours and we'll arrange a replacement at no additional cost.

Please contact the courier first, then reach out to us and we'll assist you.

Approved refunds are processed within 5–10 business days to your original payment method.

The Rosy Cheeks Original Edition is formulated for deeper skin tones, and the Edens Glam edition has shades to suit lighter skin tones. Our Chef-d'oeuvre Setting Powder comes in 5 translucent shades for all skin tones. Still unsure? Ask us on WhatsApp.

We make products for warm climates. The Chef-d'oeuvre Setting Powder controls excess oil and shine, Black Magic Brownies are made for oily, combination and sweaty skin, and the Black Magic Gel Eye Liner is waterproof and smudge-proof.

Pop out the used pan from your Rosy Cheeks palette and snap in a new refill shade. You only replace the shades you need, so you can mix and match your own palette.

Shake well, hold the bottle 8–10 inches from your face, close your eyes and spray in an "X" and "T" formation. Let it absorb before applying your makeup. Full steps are on the product page.

Every product page lists the full ingredients. If you have allergies or sensitivities, please check the list before you buy. You can browse everything in our shop.

Tehila was born in the open markets of Lagos and became a brand in 2021. Our products are made in Lagos, for every shade. Read more in our story.

Yes. Our distributors stock Tehila across Nigeria, Ghana and Côte d'Ivoire. Find one near you on the Distributors page.

We'd love to hear from you. Message us on WhatsApp or email support@tehilacosmeticsltd.com and tell us about your store or salon.

WhatsApp or a call to 09031487445 is the fastest way. You can also email support@tehilacosmeticsltd.com, and we aim to respond within 24–48 business hours.